Book a Cheap Super Shuttle JFK Online Today!

My friend suggested me to opt for Super Shuttle and must say, this was a great option compared to other transportation services.

Best shuttle services in the city. Highly recommended to all.

Very cost efficient way for airport transportation when considered the extremely long multiple-stop ride.

Unfortunately, because the driver made my friend and I be the last drop off, we missed our train. This cost me an additional $117.00 because I had to purchase another ticket. Since my friend got off a few stops before me, her additional cost was $87.00. If the driver had reversed his route and dropped us off first, we would have made our original train reservation. It would have been better to take Uber!

Awful company. I am concierge from one of the most popular hotel in NYC and we used to work with this company to provide shuttle service to our guests but recently they stopped paying us and refused any communication. This company is a scam don't ever think about using it.

This company is so bad. Don't ever think about using it. Their service is awful, me as concierge of a hotel in midtown Manhattan we had so many issues with this company. With payments with communication & etc. Make sure to avoid this company. There are cheaper and more reliable alternatives for transportation to JFK/LGA!!!!

I have been searching for a proper daily commute from home to office, but was unable to find a suitable one. My friend suggested me to opt for Super Shuttle and must say, this was a great option compared to other transportation services.

I am a concierge of a hotel and we used this company for more than a year to provide our guest transportation to JFK and LaGuardia. The last couple of weeks this company did not paid a single dollar to us. They owe us more than 2500$. This company is a scam. Don't ever think about doing business or using it. Awful service!!!

Avoid this company at any cost. I am concierge at a hotel in we did provided the service of Super shuttle to our guests, but in the last few weeks they didn't pay anything to us and they didn't reach us regarding payment or anything. There is better alternatives if you looking for transportation to JFK or LaGuardia!!!

The fare prices are affordable, and point to point transportation service makes travelling easier and faster too.

I requested the service for the day September 01 2019, Hotel-JFK. Van # 434 arrived 40 minutes late!!!. Upon arrival, the driver placed my suitcase in the front seat, next to the driver (the bag holder was full). When he closed the door, he hit the suitcase very hard since it had left her poorly accommodated. Upon arriving at my house and opening the suitcase, I see that 2 filters of my camera were broken because of the strong knock on the door. In addition, when the hotel closed, the driver crashed into the car that was parked behind us, and we were delayed about 20 more minutes. I would need the company to compensate for the breakage of the 2 filters that the driver broke. I look forward to being contacted for the money back. ------------------------------------------------------------------------------------------------------------------ Solicité el servicio para el día 01/09/2019, Hotel-JFK. La camioneta #434 llegó 40 minutos tarde. Al llegar, el chofer colocó mi valija en el asiento de adelante, al lado del conductor (el porta valijas estaba lleno). Al cerrar la puerta, golpeó muy fuerte la valija ya que la había dejado mal acomodada. Al llegar a mi casa y abrir la valija, veo que se rompieron 2 filtros de mi cámara fotografica culpa del fuerte golpe de la puerta. Además, al selir del hotel, el conductor chocó al auto que estaba estacionado atrás nuestro, y estuvimos demorados unos 20 minutos más. Necesitaría que la empresa compensara la rotura de los filtros que rompió el conductor. Quedo a la espera que me contacten para el reintegro del dinero.

Easy to book online, easy to see (in the app) where your designated driver is, but you need patience. From the moment I notified them we had landed and had passed border control, we had to wait for a little over an hour until the van picked us up. The driver was a bit crazy in the traffic (but apparently all New York drivers are), but our bags jumped and fell over each other in the trunk all the time…

Easy to book online, easy to see (in the app) where your designated driver is, but you need patience. From the moment I notified them we had landed and had passed border control, we had to wait for a little over an hour until the van picked us up. The driver was a bit crazy in the traffic (but apparently all New York drivers are), but our bags jumped and fell over each other in the trunk all the time…

3rd time and now the last. 1 hour wait. Had to sit with 23kg case on my knee cows have more room in a cattle truck. Poor customer service at the desk. All staff rude. Never never again and only a few dollars cheaper than an uber. Dont bother. Now using a phone while driving and stop in the middle of the freeway junction. Driver 898

I waited at the airport for 1.5 hours when the pick up time should be only a 20 mins wait. The lady over the phone cannot care less with my situation so I have to cancel it. This cannot be more like a scam... Avoid at all cost!

Been waiting for an hour. The hell kind of business is this?

Nothing quite like enjoying your morning before your flight out of the city and receiving an email saying your pick-up is cancelled. Pretty much throws the day into panic mode and a mad scramble to get a solution together at an affordable rate. Shame on you SuperShittle.

Worst experience imaginable..driver drives like he is trying to kill someone or us.. Time square was closed off for show so instead of dropping us closer to 44th..which would have been closer and logical. He ran out of the will and just dropped us at 48th and tild us to walk. Forced me to pay before telling me he is offloading me. When i complained..he said "dont come to America with an attitude....you take what we give you" I logged a complaint on their website..after days it was apparent that they just could not be bothered with any service levels. Empty apologies and claiming they cannot find my reservation. What a useless company. They are clearly going on the concept that there are many tourists...so its your problem if you dont like it. Wow Avoid!!

My trip to the airport was moved up thru email 4 hours before my flight. Since I was going around as a tourist would, I did not get the message intil 830pm. They cancelled the service just like that and told me to look for another way to the airport.

We schedule our pick up 3 hours early for our flight and they still made us late for our flight. The icing on the cake would have to be riding in the van with 11 people with no AC, with windows that dont row down, on 88 degrees day. Almost had a heat stroke. Wouldn't take this company again.

Worst experience imaginable..driver drives like he is trying to kill someone or us.. Time square was closed off for show so instead of dropping us closer to 44th..which would have been closer and logical. He ran out of the will and just dropped us at 48th and tild us to walk. Forced me to pay before telling me he is offloading me. When i complained..he said "dont come to America with an attitude....you take what we give you" I logged a complaint on their website..received a form email to say my feedback is important...so important that a day later i have still not heard from them. They are clearly going on the concept that there are many tourists...so its your problem if you dont like it. Wow Avoid!!

Wasted an hour and then got picked up and driver left us sitting at curb for another 15 minutes. So oissed

Over 40min wait. Plus, trip to Manhattan took 2h. Never again.

Be prepared to wait an hour for the shuttle to come even with prior reservation. The drivers and shuttles are individual contractors who just want to max their profit by picking up as many people as possible. It's better to just get a shared ride. However, the supershuttle service TO the airport isn't that bad and is worth using.

I wouldn’t recommend SuperShuttle for ANYONE going to or leaving JFK. We waited for more than 40 minutes after “checking in” with them immediately following arrival. We could see on the app that the van was just parked outside of another terminal this whole time. But it was completely empty when it got to us, which means they wasted 40+ minutes waiting for no one while wasting other passengers time. After we got picked up the van was just looping around JFK in no parcicular order for another 30 minutes trying to fill up. It ended up taking longer than the subway and costing 20 times more. This company just doesn’t understand how to run an efficient service.

Not worth it. They don’t track the flights and they don’t leave to pick you up until you’ve arrived. Waste of money

I had to wait for 30 minutes to be picked up after making a reservation online.

As I post this, I'm still waiting for my ride, 45 minutes after checking in at JDK Terminal 8. That's already bad enough service to warrant a one star review. Don't use this service.

Everything said by the customers who already posted a review IS ABSOLUTLY TRUE, this company DOES NOT CARE FOR THE PASSENGERS. My pick up was schedulle at JFK TERMINAL 4 INTERNATIONAL Following the instructions I updated the arrival time as soon as I landed and I have been waiting for 1hr 30 mins and still not being picked up. DO NOT USE THIS COMPANY unless you want to be frustrated and upset waiting for the driver.

This was my first time using SuperShuttle. We landed early at JFK Terminal 8 at 4:55 pm. I went trough the online check in process on the app and followed the directions exactly. We collected our luggage and pressed the complete check in button on the app. Then we waited and waited and waited some more for a driver to be assigned. I inquired with the SuperShuttle representative at at 5:45 pm as to the status of our ride. He stated tht he was short on drivers and it would be 15-20 more minutes. Finally about 6:30pm I Inquired again, this time with the red coat customer service agent (because the SuperShuttle rep was no where to be found). She called the dispatcher and was told our driver was at Terminal 7 and be be there in about 10 minutes. About this time I got a notification on the mobile app that a driver had been assigned. I followed the driver on the app and he sit at Terminal 4 (not 7 like we where told) for about 25 minutes and so, we waited and waited and waited some more. Finally about 7:10 the SuperShuttle rep show back up and asked why we where still there???? Ugh shouldn’t he be telling me that!!! Well the driver showed up to Terminal 8 about 10 minutes after that and we where able to get in the van and start our journey to the Hotel. We finally made it to the Hotel in Midtown Manhattan at 8:05pm (over 3 hours after landing) This was the worst first impression with a service that I have ever had!!! I will not be using SuperShuttle (no matter the location again)!!!!

We waited over an hour, even with a reservation. Then, the ride was difficult to endure and the driver had an attitude.

Poor service, arrived an hour late with a crammed bus. Take a shared Lyft, only a few dollars more.

Smart idea. Poor execution. After we had stopped at 2 terminals we went back to the first one to get one more passenger in a van that had no more room for bags and 1 seat. And we were doomed to 2 hours of traffic because we couldn't get out of jfk in a decent amount of time. Not impressive, efficient or useful.

The shuttle simply arrived one hour after the scheduled time. Airport staff was very unfriendly and the driver never answered the several text messages I sent to him.

The worst service ever! Never use it, never recomend it!! After getting on the shuttle at 15.30, the driver went around the terminal for snother hour!!! getting on new people, loosing them, finding them, going to the bathroom and stuff.. and we were stuck with other 8 people in the bus.. now it’s 16.30 and we are just getting of the airport.. have no idea when i get to my location, i’m late everywhere, what a shittyshuttle!! Not worth a penny, i should have taken a metro or uber or whatever competitive service

Took an hr and 45 minutes from my check in time to be picked up after reserving days in advance

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Be prepared to wait an hour for the shuttle to come even with prior reservation.

After waiting an hour for a my reserved ride, and staring at their "ride locator" sit stagnant, I called super shuttle's customer hotline. They explained it would be at minimum another hour, and it wasn't guaranteed that I'd get a ride by then. This is despite making a reservation days in advance, and them knowing both my flight number, as well as my agreed upon arrival time. The customer service representative urged me to cancel my reservation and use their competitor. Highly disorganized company, this is the second time I've had poor service from them. DO NOT RECOMMEND.

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