First time I used them they got me an hour or more later than the time when they were supposed to from the airport. I called 3 times, each time they said to wait 15 minutes, I waited, and nothing, each time. Finally someone got me.
Next trip was from my school to the airport, months later. I waited inside nearby because I'd rather not wait outside at 3:30 in the morning in a so so area of town. I was a 2 minute walk at most from my pickup spot, so I didn't think it would be a problem. It got to 3:29 and I got a call from them asking where I am and then giving me an attitude saying "you have two minutes." Really? He expected me to just wait alone in the dark for my ride.
I feel like such a burden to them when I get a ride from them.
08 May 19